background image of people

I have been making things on the internet for the last 25 years. I am a designer, a strategist, and a communicator working across a variety of contexts, problem spaces, and practices. Over my career, I have served the U.S. government as a Federal employee and a government contractor; I ran my own design practice for ten years supporting a wide array of private and public sector clients; and I helped found a boutique design agency in NYC in the days after 9/11.

Work

Nava PBC

2020-present

I am supporting growth at Nava, a digital services firm commited to making government services simple, effective, and accessible to all.

Visit NavaPBC.com


18F

2016–2019

My time at 18F, a digital consultancy within the U.S. federal government, was a restorative period, filled with learning from colleagues and a wide range of projects.

Looking back on almost four years and Initial thoughts on joining.


The Washington Post

2014–2015

I helped establish The Washington Post’s NYC product design shop, WPNYC; focused mostly on internal publishing tools to empower journalists.

Some closing thoughts and why I joined in the first place.


HealthCare.gov

2010, 2012–2013

I’ve had a long, sometimes painful relationship with everyone’s favorite target. I designed the first version in 2010 and helped shape the overall UX design of the infamous 2013 version — which successfully enrolled many millions of people in health coverage.

What I did, how I got to do it, and why I’m proud to have been a part of it.

All
Work

Writing

18F

A restorative phase comes to an end

Team Colors

Good sports lessons from a bad athlete

Making Things In Government and Out

Thinking about the unique context of government

Conversations About Data

Offering a concept as feedback on the recently launched next.data.gov

Five Reasons to Be a Presidential Innovation Fellow

My article on techPresident

All
Writing

Default: Small
Small 1
Small 2
Medium
Medium 1
Medium 2
Large
Large 1
Large 2