Strategy & Design
I have been making things on the internet for the last 25 years. I am a designer, a strategist, and a communicator working across a variety of contexts, problem spaces, and practices. Over my career, I have served the U.S. government as a Federal employee and a government contractor; I ran my own design practice for ten years supporting a wide array of private and public sector clients; and I helped found a boutique design agency in NYC in the days after 9/11.
2020-present
I am supporting growth at Nava, a digital services firm commited to making government services simple, effective, and accessible to all.
2016–2019
My time at 18F, a digital consultancy within the U.S. federal government, was a restorative period, filled with learning from colleagues and a wide range of projects.
Looking back on almost four years and Initial thoughts on joining.
2014–2015
I helped establish The Washington Post’s NYC product design shop, WPNYC; focused mostly on internal publishing tools to empower journalists.
Some closing thoughts and why I joined in the first place.
2010, 2012–2013
I’ve had a long, sometimes painful relationship with everyone’s favorite target. I designed the first version in 2010 and helped shape the overall UX design of the infamous 2013 version — which successfully enrolled many millions of people in health coverage.
What I did, how I got to do it, and why I’m proud to have been a part of it.
Aggregating writing related to my work at 18F
Good sports lessons from a bad athlete
Thinking about the unique context of government
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